Deskside support refers to the technical assistance provided to end-users on their computers or other devices in a workplace setting. It requires specialized skills such as troubleshooting hardware and software issues, setting up new devices, installing software, and answering user questions. The goal of deskside support is to ensure that employees can work efficiently and seamlessly without technical hindrances.

Desktop Support refers to the skill of assisting users with the setup, operation, and maintenance of desktop computers and related equipment. It includes diagnosing common hardware and software issues, applying standard fixes, and helping ensure that devices function reliably in daily work. In professional settings, it is used to support productivity by resolving technical problems, installing approved applications, and maintaining basic system access and performance.

Issue Tracking refers to the process of identifying, recording, and managing issues or problems that arise during a project or within a system. This skill encompasses the use of tools and methodologies to monitor the status of issues, prioritize them, and ensure timely resolution. Knowledge of Issue Tracking is utilized to enhance project management efficiency, improve communication among team members, and maintain accountability by providing a clear overview of outstanding issues and their progress.

Network Printers refer to printers that are connected to a network, allowing multiple users and devices to access and utilize printing services remotely. This skill encompasses the understanding of network configuration, printer setup, and management to ensure efficient communication between devices and the printer. Knowledge of Network Printers is used to troubleshoot connectivity issues, optimize print jobs, and maintain printer performance within a networked environment.

Peripheral devices are hardware components that connect to a computer system to enhance its functionality. These devices include input devices such as keyboards and mice, output devices such as printers and monitors, storage devices such as hard drives and USB drives, and other peripherals such as scanners and cameras. Understanding and working with these devices requires specialized skills and knowledge, as each type of device has unique features and functions. Successful use and integration of peripheral devices can greatly improve the efficiency and productivity of a computer system.