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Lightcast Occupations Taxonomy
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Customer Service Supervisor

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

Occupation Hierarchy and Tags

Career AreaCustomer and Client Support
Occupation GroupCustomer Service Managers
OccupationCustomer Service Manager
Specialized OccupationCustomer Service Supervisor
Version7.22.0

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This occupation is part of the Lightcast Occupation Taxonomy, a library of over 1,800 job occupation categories. It is the standard used by higher education institutions, public sector organizations and Fortune 500 companies around the globe.

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