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Oracle Service Cloud

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Oracle Service Cloud is a comprehensive platform designed to offer customer support and service management solutions for business organizations. It enables businesses to deliver personalized and consistent support across multiple channels,...

Skills CategoryBusiness
Skills SubcategoryCustomer Relationship Management (CRM)
Skills TypeSpecialized Skill
Specialized TagsSoftware

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Browse the most common related skills to this skill, based on the last 5 months of job postings data.

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Apptus

Apptus is a software platform that provides advanced e-commerce optimization, search, and merchandising solutions for online retailers. The platform uses machine learning algorithms to analyze user behavior and deliver personalized product recommendations and search results, helping to increase conversion rates and revenue. Apptus also enables retailers to create dynamic merchandising campaigns and automate the management of product catalogs.

Oracle Configure-Price-Quote (CPQ) is a software solution that enables businesses to automate their sales process by configuring and pricing complex products and services. This specialized skill involves setting up the software, creating product configurations, pricing rules, and workflows, as well as training sales teams on how to use the system. CPQ helps organizations streamline their sales cycle, reduce errors, and increase productivity while improving customer satisfaction.

Oracle RightNow is a cloud-based customer service and support software that helps businesses improve customer experiences. It includes features such as omnichannel communication, self-service options, and a knowledge base to create a seamless customer experience. This specialized skill involves working with the software, configuring it to meet business needs, and providing support to both agents and customers.

Salesforce CPQ Specialist refers to the capability to configure and manage quote and pricing processes within Salesforce. It includes applying business rules, product configurations, approvals, and pricing structures to support accurate and consistent sales quotations. The skill is used in work settings to streamline quote creation, improve pricing accuracy, and align sales operations with defined commercial policies.

Salesforce SteelBrick refers to the use of a sales quoting and pricing platform within customer relationship management workflows. It is used to configure products, build accurate quotations, manage approvals, and support order processing in business settings. The skill applies in work environments that require coordination between sales, pricing, and fulfillment teams to maintain consistent quote and contract information.

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This skill is part of the Lightcast Skills Taxonomy, a library of over 35,000 job related skills. It is the standard used by higher education institutions, public sector organizations and Fortune 500 companies around the globe.

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