Unique Skill ID: KS1208B6LTXJPQQWFKT4

Advanced Case Management

Advanced case management (ACM), also known as dynamic or adaptive case management, refers to the coordination of a service request in finance, health, legal, citizen or human resources-related matters, on behalf of a subject such as a customer, a citizen, or an employee. According to British company Insight 2 Value, ACM "offers the ability to monitor, update, understand and interpret every piece of work as it is processed, enhancing both efficiency and security and providing a smarter, more integrated way to handle increasingly complex caseloads and shrinking resources."

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