Blackbaud CRM is a customer relationship management software designed for nonprofits, fundraising organizations, and educational institutions. The software helps these organizations improve their operational efficiency by centralizing data and automating processes related to fundraising, event management, marketing, and donor management. Blackbaud CRM also provides powerful analytics tools that aid in creating effective fundraising strategies and tracking performance metrics. As it is a specialized skill, individuals with proficiency in Blackbaud CRM are in demand in the nonprofit and education sector.