Unique Skill ID: ESB1C287502F2D2C514D

Emergency Medical Dispatcher (EMD) Certification

An emergency medical dispatcher is a professional telecommunicator, tasked with the gathering of information related to medical emergencies, the provision of assistance and instructions by voice, prior to the arrival of emergency medical services (EMS), and the dispatching and support of EMS resources responding to an emergency call. The term "emergency medical dispatcher" is also a certification level and a professional designation, certified through the Association of Public-Safety Communications Officials-International (APCO) and the International Academies of Emergency Dispatch. Many dispatchers, whether certified or not, will dispatch using a standard emergency medical dispatch protocol.

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APCO Public Safety Telecommunicator Certification
Computer-Aided Dispatch
Emergency Medical Dispatch
Emergency Medical Services
Emergency Medical Services (EMS) Certification
Fire Service
Law Enforcement Communications
National Incident Management Systems
Public Safety Telecommunication
Radio Communication Procedures

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