Active Listening

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Active listening is a technique of careful listening and observation of non-verbal cues, with feedback in the form of accurate paraphrasing, that is used in counseling, training, and solving disputes or conflicts. It requires the listener to pay attention, understand, respond and remember what is being said in the context of intonation, timing, and non-verbal cues. This differs from other listening techniques like reflective listening and empathic listening.

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