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The Avaya Certified Associate (ACA) is a certification program designed for individuals who want to demonstrate their knowledge and competence in Avaya communication technologies. The program covers the basics of Avaya solutions and their implementation, configuration, and management. The ACA certification is an entry level certification that can help candidates land job positions in Avaya partner companies or other organizations that use Avaya communication technologies. The program includes training, exams, and ongoing professional development to ensure that certified individuals remain up-to-date with the latest advancements in the Avaya technology.

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