Unique Skill ID: KS122LN62P1F4BSYRJBG

Customer Analytics

Customer analytics is a specialized skill that involves using data and insights to understand customer behavior, preferences, and needs. It involves collecting and analyzing customer data from various sources such as social media, surveys, transactional data, and website behavior. The insights gained from customer analytics are used to improve business decisions, increase customer satisfaction, and drive revenue growth. Skilled analysts also use predictive analytics and machine learning to anticipate future customer behavior and adapt business strategies accordingly.

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This Skill is part of Lightcast Open Skills, a library of over 32,000 skills used by schools, communities, and businesses that has become the standard language.
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