Unique Skill ID: KS123P4736YZ161S1C2C

ETOM (Enhanced Telecom Operations Map)

ETOM is a framework developed by the TeleManagement Forum (TM Forum) that outlines business processes for telecommunications service providers. It provides a common language and set of best practices for defining, delivering and managing services, enabling providers to optimize their operations, reduce costs and improve customer experience. The ETOM framework covers all aspects of telecom operations, including service management, resource management, customer management and network management. It is a specialized skill that requires understanding of telecom industry, operations and market trends.

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